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2.4 Based on 16 reviews
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  • Customers like
    • Everything about bealls 1
    • Items in the store 1
  • Customers don't like
    • Nothing positive 2
    • Insane policy 2
    • Were so rude to me 1
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  • From mobile
  • Sep 12
  • #917240

I use to buy my Estée Lauder from Bealls in Mineral Wells Texas. They got rid of the girls that ran the Estée Lauder and Clinique. Now they have someone who doesn't know anything about the products and the store want let her order products do they don't have any stock on hand and no one who knows anything about the product. So back to ordering on line . WNt use Bealls again

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  • From mobile
  • Sep 06
  • #913939

I am a bealls card holder I've gone in to the uvalde store a few times and all ur employers there r rude and act like they r doing me a favor to check me out and never willing to help lots more complains on fb I go to San Antonio but that's an hour away will pay off my balance in time and probably won't use anymore

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Went to return an item tonight, and my credit card chip wouldn't work. So, as i asked questions about their policy, the cashier turned to another cashier and said ignorance is bliss. I was astonished. As my daughter was there with me, i replied "were you speaking of us?" She looked at me and said ignorance is bliss, if the shoe fits wear it. I said is this how you talk to your customers? She literally started bopping her head and shaking her... Read more

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After standing in line for 35 minutes, with only 1 person ahead of me, and 6 cashiers standing around, then when I finally got to a register, the untrained clerk said she could not issue the refund without the credit card. I told her my husband bought them for me and they did not fit. She called a manager and then the untrained manager proceeded to tell me she was protecting the account and refused to take the shoes back, MIND YOU, they are in... Read more

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  • From mobile
  • May 31
  • #857531

Ordered item may 22nd. Delivery was scheduled for May 28th. However Bealls did a switch and had it delivered to post office to deliver. It's been 'out for delivery since the 28th.' The whole point of ordering online is the convenience of having it delivered where you want to! Praying it's not lost but who knows! Will never order from them again!

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I placed an order for two items, received one, however I had to call six days later to find out that BEALL'S is unable able to locate the other item that I purchased and BEALL'S OFFERED AND SOLD ME 6 DAYS EARLIER!!! I will NEVER purchase anything from Beall's again and I caution anyone ordering anything online from them that just because they offer it, it DEFINITELY DOESN'T MEAN THEY WILL HONOR AND SHIP IT!!!! Purchase from somewhere else to... Read more

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  • From mobile
  • May 04
  • #841512

I would like to know how I can get those wonderful sale booklets,coupons, etc.. delivered to my home like my sisters do. I have the credit card But don't get sale booklets or anything.

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Bealls - Item not at all like what was pictured.  Poor Quality.
1 of 2

"I ordered a beachscape in a jar with little lights. The "driftwood" was 4 round wooden dowels ?? The "coral" was little foam balls on a wire. The box had previously been returned by someone else as the battery was not attached to the top and was opened. I took pictures and sent the item back with a letter. I received the computer generated email that my card was refunded. That was my first item purchased from Bealls You would think customer... Read more

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Horrible online customer service. I returned an order that I purchased about 3 weeks ago and still I didn't get my money back. Everytime I called customer service, they said that they received the package but still it is not processed. Jenny, who was the rep on the line didn't know when I would get the money back and she was very rude over the phone... At the end I lost $240 on nothing. I will never do bussines with this store. Don't buy... Read more

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I would never go to this store until it has new management. I like Bealls as a company but I question it after I delt with Tiffany and Alexandria. I asked Tiffany for help because she was looking not working at clothing in Jr. Area she rolled her eyes and said there's other people who can help me. I ignored it and went on shopping. I ended up at Perfume counter were I heard someone refer to Michael Kores as a " black thing" in Florida where the... Read more

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